1. Introduction

At Petersham, we value your trust and are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products (such as kurta shalwar and traditional menswear), or interact with us.

2. Information We Collect

We collect the following types of information to provide you with the best shopping experience:

• Personal Information: Name, email address, phone number, and shipping address provided during account creation, purchases, or inquiries via our contact form.
• Payment Information: Details processed securely through trusted third-party payment gateways when you order items like kurta shalwar or other apparel.
• Usage Data: IP address, browser type, device information, and cookies to enhance website functionality and analyze user preferences.

3. How We Use Your Information

We use your information responsibly to serve you better:

• To process, fulfill, and deliver your orders (e.g., kurta shalwar in denim blue or bosky fabric).
• To communicate order updates, shipping details, or customer support responses.
• To personalize your experience and improve our website and product offerings.
• To send promotional emails about new collections, discounts, or events (with an option to unsubscribe).
• To detect and prevent fraudulent activities or unauthorized access.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

• Service Providers: Trusted partners for payment processing, shipping (e.g., delivering your kurta shalwar), or website analytics.
• Legal Authorities: When required by law or to protect Petersham’s rights and safety.

5. Data Security

Your security is our priority:

• We use encryption and secure protocols to protect your data during transmission.
• Payment details are handled by certified payment gateways and are not stored on our servers.
• We maintain robust safeguards against unauthorized access, loss, or misuse of your information.

6. Cookies & Tracking Technologies

We use cookies to optimize your browsing experience, such as remembering your cart items or preferences. You can manage or disable cookies via your browser settings, though this may affect site functionality.

7. Your Rights

As our customer, you have the following rights:

• Request access to or a copy of your personal data.
• Request correction or deletion of inaccurate or outdated information.
• Opt out of marketing emails or promotional communications at any time.
• Contact us to exercise these rights or raise concerns.

8. Retention of Information

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. Inactive account data may be deleted after a reasonable period.

9. Changes to This Policy

Petersham may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with the effective date. We encourage you to review this page regularly.

10. Contact Us

For questions, requests, or concerns about your privacy, reach out to us:

• Email: support@petersham.online
• Telephone: 021-34551085
• Mobile: +92 300 1492219
• Address: 679/C Iqbal Road, PECHS Block 2, Karachi, Pakistan